More than a Survey

An Engagement Process

WE MAKE IT SIMPLE

After 20 years – we know how to ask questions  and provide insight
as opposed to just providing data

SURVEY PROCESS

Establish Credibility with Easy Application

The survey process is streamlined and cost effective.   The feeling of inclusion created by the survey process establishes credibility and awareness with alumni volunteers, donors and colleagues across campus - including deans and university leadership. 

“Ask questions framed to drive action opportunities as opposed to questions that provide interesting information.”

Questionnaire Design

  • Types of Questions for Attitudinal Findings
  • Groupings of Questions
  • Priorities, Rankings, Importance/Performance
  • Validation of Questions
  • We have a library of special issues questions that work
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Distribution Process and Response Rates

The distribution process and response rates provide validity.

  • Pre-Survey marketing that works
  • Distribution data base analysis
  • Alpha and Beta Test of survey
  • Survey Reminders that work
  • Distribution benchmarks
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Expert Analysis

Expert Analysis (three hundred projects conducted by Managing Consult and team) with deep insights and "Peer Group Benchmarks" to Provide Perspective

  • Analysis is reviewed periodically reviewed by advancement professionals in higher education, and aggregate Study Findings presented at CASE Conferences
  • Range of Analytical Techniques-Factoring, Correlation, Ranking, GAP Analysis, Frequency
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“I just wanted to thank you again for the great presentation! You always make material that could be dry come to life. In our National Alumni Board committee meetings, many of the members kept quoting stats from the survey or mentioning something you said about the survey/stats. They obviously got a lot out of the presentation! You are a great team!”
– Kristi McLain Hoban, Associate Vice Chancellor

TCU UNIVERSITY ALUMNI RELATIONS

“In my former life as a corporate executive, I heard dozens and dozens of these kinds of attitude surveys. Too often, we got raw data – no helpful analysis on what we ought to learn from the data. You presented ‘actionable research.’ We’ll make good use of it.”
– Chip Visci, Associate Vice President, Strategic Communications

CALIFORNIA POLYTECHNIC STATE UNIVERSITY

Understanding What Matters

We understand Alumni.  Alumni look at their collegiate experience as an investment that they hope will increase on value over time.  This plays an important role in our approach.

Survey Importance

Campus opinions about what matters to alumni are typically wide ranging.  Has anyone actually asked the alumni?  Are you basing your decisions on what the loudest alumnus/a is saying or on what most alumni believe?

Maintain the Progress

Opinions and relevance evolve over time.  We show you how to stay on top of changing topics of focus and continue to address those issues which matter most to your alumni.